Legal Document

Pivip Terms and Conditions – clearly and transparently

Please read these terms before using pivip. Written in plain, straightforward English – no complicated legal jargon.

Last Updated: January 2026 English Version
What's on This Page
1Account Registration & Eligibility
2Deposit & Withdrawal Rules
3Bonus & Promotion Terms
4Betting Rules & Bet Cancellation
5Account Suspension & Closure
6Responsible Gaming Policy

Key Highlights

Key Highlights of the Terms & Conditions

Here's what you should know before playing on Pivip.

Age 18+
Piviprequires users to be at least 18 years old to register. Accounts belonging to minors will be closed immediately and any deposited funds will not be refunded.
One Account Policy
Each member may open one account only. If multiple accounts are found linked to the same mobile number or device, they will all be closed and any bonuses forfeited.
Withdrawal Processing Time
PivipWithdrawal requests at pivip are typically processed within 1–24 hours. VIP members enjoy even faster processing. Identity verification is mandatory for your first withdrawal.
Bonus Wagering Requirements
Each bonus has its own wagering requirements. Read the terms before claiming any bonus. Bonuses cannot be withdrawn directly until all requirements are met.
Zero Tolerance for Fraud
Pivip Fraud, manipulation, or any dishonest attempt to claim bonuses will not be tolerated. If proven, the account will be permanently closed and the balance forfeited.
Right to Amend Terms
Pivip reserves the right to update these terms at any time. Any changes will be announced on the site. Continued use of the site after an update constitutes acceptance of the revised terms.
Important Notice

PivipRegistering or continuing to use pivip means you agree to all the terms and conditions below. Please read them before you start.

Section 1
General Terms & Applicability

These Terms and Conditions Pivip Applies to the platform and all services associated with it. PivipUsing pivip through its website, mobile site, or any device constitutes automatic acceptance of these terms.

Pivip Services are provided for users in Bangladesh. This platform is not available to anyone under the age of 18.

  • These Terms and Conditions are governed by the laws of Bangladesh.
  • Pivip may update these terms at any time.
  • The effective date of any changes will be announced on the site.
  • Continued use of the platform after any changes constitutes acceptance of the updated terms.
Section 2
Account Registration & Eligibility

PivipTo open an account at pivip, you must provide accurate information. Registering with incorrect or false details may result in your account being closed at any time.

  • You must be at least 18 years of age.
  • Each person may register only one account.
  • Multiple accounts from the same IP address or device are strictly prohibited.
  • The mobile number provided at registration must be valid – OTP verification is mandatory.
  • A national ID may be requested at any time for identity verification purposes.
  • Transferring or sharing your account with anyone else is strictly prohibited.

PivipIdentity verification is required before your first withdrawal. This is done entirely for your own security.

Section 3
Deposit Rules & Limits

PivipYou can deposit at pivip using bKash, Nagad, Rocket, Upay, or bank transfer. The minimum and maximum deposit amounts applicable at the time of deposit are displayed on the platform.

Method Minimum Max / Transaction Processing Time
bKash ৳200 ৳50,000 1–3 minutes
Nagad ৳200 ৳50,000 1–3 minutes
Rocket ৳200 ৳30,000 2–5 Minutes
Bank Transfer ৳1,000 Unlimited 1–3 hours
USDT $5 Unlimited Network Dependent
  • Deposits must be made only from a payment account registered in your own name.
  • Depositing via a third party is strictly prohibited.
  • If a deposit fails, the amount will be automatically refunded within 24 hours.
Section 4
Withdrawal Rules & Verification Process

PivipYour account must be fully verified before you can make a withdrawal. Prior to your first withdrawal, you may be required to submit a copy of your National ID card or passport.

  • Withdrawals will only be processed to the same payment method used for the original deposit.
  • Minimum withdrawal amount is ৳500.
  • Daily maximum withdrawal limits are determined by your VIP tier.
  • Withdrawals are typically processed within 1–24 hours after the request is approved.
  • Withdrawals cannot be processed until the wagering requirements for a bonus have been met.
  • Suspicious transactions may be subject to additional verification.

PivipVIP Gold members and above at pivip enjoy priority fast withdrawal service. Elite members have withdrawals completed in as little as 5 minutes.

Section 5
Bonus & Promotion Terms

PivipBonus offers at are subject to specific terms and conditions. Players should read the terms of each offer carefully before claiming any bonus.

  • The welcome bonus is available only once, on your first deposit.
  • A new bonus cannot be claimed while another bonus is still active.
  • There is a set deadline to complete the wagering requirements for a bonus — if the deadline passes, the bonus will be forfeited.
  • Bonus funds cannot be transferred to another account.
  • Attempting to claim bonuses through multiple accounts will result in all associated accounts being closed.
  • Pivip Any bonus offer may be modified or cancelled without prior notice.
Section 6
Betting Rules & Bet Cancellation Policy

PivipCertain rules apply when placing bets at pivip. Once a bet is placed, it generally cannot be changed.

  • If an event is cancelled, the full stake for that bet will be refunded.
  • Once a match or event has started, bets other than live bets are generally not accepted.
  • Bets placed on clearly erroneous odds Pivip reserves the right to cancel.
  • If match-fixing or any form of manipulation is suspected, the relevant bets will be placed on hold.
  • If any leg of a combo bet is voided, the remaining legs will be settled without it.
Section 7
Prohibited Activities

PivipThe following activities are strictly prohibited at pivip. Involvement in any one of them will result in permanent account closure.

  • Collecting bonuses by creating multiple accounts.
  • Registering with false or someone else's information.
  • Placing bets using bots or automated software.
  • Use of funds derived from money laundering or illegal sources.
  • Sharing or selling your account to another person.
  • Intentionally exploiting technical vulnerabilities in the platform.
  • Threatening or abusing support staff.

Any member found engaging in prohibited activities will have their entire balance forfeited and may face legal action.

Section 8
Account Suspension & Closure Policy

Pivip reserves the right to temporarily suspend or permanently close an account without prior notice under the following circumstances.

  • If evidence of a rule violation is found.
  • Failure to verify identity or providing false information.
  • If suspicious financial activity is detected.
  • Multiple accounts found to be linked.
  • If an account has been inactive for an extended period (over 12 months).

An account can also be closed at the member's request. In that case, identity verification is required before any remaining balance can be refunded.

Section 9
Responsible Gaming Policy

Pivip believes that betting is entertainment, not a problem. That's why Pivipoffers a range of tools to support Responsible Gaming.

  • Option to set daily, weekly, or monthly deposit limits.
  • Option to self-impose a cooling-off period by temporarily deactivating your account.
  • Self-Exclusion – voluntarily closing your account for an extended period upon your own request.
  • Access to transaction history for reviewing your gaming activity.

For more information on responsible gaming, visit our Responsible Gaming Page page.

Section 10
Dispute Resolution & Contact

For any dispute or complaint, please first Pivipcontact support team. Most issues can be resolved quickly through live chat.

  • Complaint deadline: within 30 days of the incident.
  • Pivip will respond to complaints within 7 business days of receipt.
  • If a dispute remains unresolved, third-party mediation is available.
  • Contact: support@pivip.best

PivipContact us at: support@pivip.best or via live chat on the website. The support team is available in Bengali around the clock.

Frequently Asked Questions

Questions About the Terms?

After a winning bet on Pivip, winnings are typically credited to your main balance within 15 to 30 minutes of the event concluding. For live betting, settlement is processed as soon as the match ends. However, some matches may take longer to confirm — for example, in cases involving DRS in cricket or VAR in football. In such situations, settlement may take up to 2–6 hours. Once the funds appear in your balance, you can withdraw immediately — no separate approval is needed. If more than three hours have passed and the funds still haven't arrived, contact us via live chat with your betting ID.

If you're unable to log in to your account, first check that you're entering the correct password and mobile number. After several failed attempts, Pivip will temporarily lock the account for security — it typically unlocks automatically after 30 minutes. If you still can't access your account after 30 minutes, please contact Pivip via live chat. Verify your identity by providing your registered mobile number and date of birth, and the support team will either restore your access or arrange a password reset. If you suspect that someone has accessed your account without your permission, report it to support immediately — they will take steps to secure your account.

Done Reading the Terms?

Join Pivip – Play Safe with Transparent Rules

Now that you know the terms, go ahead and get started with confidence. Deposit via bKash and claim your first bonus.

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